The mattress was a dream, but the ice machine on our floor was broken.

cleanest stay ever thanks to amazing staff support for a sore back

Exceptional staff support, clean rooms.

perfect stop for city strolls and nearby eateries

We enjoyed a comfortable stay while visiting family, and the hotel's proximity to a variety of dining options, like Cinco Amigos just a few steps away, made our experience even better.

great for a weekend vacation

Clean room, modern amenities, including a fresh bathroom and a fitness center, made our stay enjoyable, while the free breakfast offered a large variety to start our day right before exploring nearby attractions.

We loved the spacious room, perfect for our family, and the breakfast offered plenty of tasty options. If you enjoy outdoor activities, don’t miss out on the nearby Tennessee Valley Winery for some family-friendly fun.

In my wife’s opinion, the pool area could use more supervision for young kids.

Comfortable stay with great amenities

I enjoyed my stay in the spacious suite which was equipped with modern amenities, including convenient in-room coffee options. The complimentary breakfast was a highlight, offering a variety of hot and cold choices that kept my family satisfied. The location was also convenient, close to major highways and local dining options, making it a perfect stop for our travels. However, the indoor pool could use better maintenance to ensure a more pleasant experience.

The bright and modern decor throughout the hotel made it feel so inviting. The spacious hallways and clean layout were particularly appreciated, making my stay comfortable and enjoyable as a senior traveler.

More accessible seating in common areas would help.

Unfortunately, upon arrival, the room we booked was not available, causing a significant delay as the staff scrambled to provide us with an alternative. The replacement room only had one bed instead of the two we reserved, leaving my kids to sleep on the floor, which was less than ideal after a long day of travel. Additionally, there were long waits for coffee in the lobby the next morning due to the limited breakfast service timing, which ended at 9 AM, even on a busy weekend.

I truly appreciated the hotel's bright and modern decor, which made navigating the lobby and common areas very easy, especially with my mobility needs. The inviting atmosphere and cleanliness added to my enjoyment of the stay.

Better signage for accessible areas would be helpful.

This hotel suits me perfectly with great amenities like free Wi-Fi, a fitness centre, and 24-hour reception. I still remember how the staff kindly returned my shower bag from my first stay. Highly recommend!

I recently stayed at this Holiday Inn Express while visiting Lenoir City. The early check-in was a big plus since our room was ready when we arrived. The staff greeted us warmly. they really made an effort to ensure we had what we needed. The area felt safe with plenty of dining options nearby. The room itself was spacious and modern, with new mattresses that provided comfortable sleep. However, I hit a snag with the TV in our first room, which had frequent updates while we were trying to watch shows. Thankfully, the second room didn’t have that issue. Breakfast had a good variety, but it could use some improvement in the restocking process, as some items were running low during peak hours. Overall, a pleasant stay, but a few adjustments could make it even better.